-What is your current lead time?
Our lead time can fluctuate however it has been approximately 3 weeks from start to finish. You are welcome to send us a message with a brief explanation of the services you are interested in and we will be happy to provide you with an estimate.
-How do I ship my items to you?
1. We require that you use FEDEX or UPS to ship your items.
2. We require that you request a signature delivery.
4. BE 100% POSITIVE THAT THE NAME ON YOUR SHIPMENT MATCHES THE NAME ON YOUR ORDER.
4. Ship items to 3673 Prospect Ave STE. 5 Naples, FL 34104
5. We recommend that you use an expedited shipping option such as 2 day or overnight.
6. We recommend that you insure your package in an amount you see fit.
We use all of the above when returning your item(s) to you.
What is your warranty?
Tradecraft Armament stands behind our work with a lifetime warranty policy. Should any issues arise with products we provide that are developed by other companies we ask that you take them up with that company’s warranty department, we will provide any support that is needed in order to ensure your claim with these companies goes smoothly.
-What is your return policy?
Due to the highly custom nature of our business, once an order is processed and work has begun all sales are final. Should you decide to cancel your order prior to completion, you will be charged a 5% cancellation fee as well as any shipping charges incurred.